Mental health - People seen face-to-face by mental health and addiction services by sex and ethnic group (rates) 2011/12

Ministry of Health


A face-to-face contact is when both a client and mental health professional are physically present at some time during an activity. Care co-ordination activities, contact with family/whanau, written correspondence, seclusion, telephone calls, text messages and social media contacts/e-therapy have been excluded from this count.

The age-specific rate (for each 5 year age group) measures the frequency of clients seen per 100,000 of the particular population for that age group.
The age-standardised rate (ASR) is per 100,000 population, standarised to the World Health Organisation (WHO) standard world population.
Crude rates are calculated by dividing the number of people seen by the number of people in a population and then multiplying by 100,000.

Notes on ethnicity: In order to report a single ethnicity for each client, responses have been prioritised according to a list published by Statistics New Zealand.


Mental health: A state of wellbeing in which the individual realises his or her own abilities, can cope with the normal stresses of life, can work productively and fruitfully, and is able to make a contribution to his or her community (World Health Organization 2012).

Addiction, drug or alcohol: Repeated use of a psychoactive substance or substances, to the extent that the user is periodically or chronically intoxicated, shows a compulsion to take the preferred substance (or substances), has great difficulty in voluntarily ceasing or modifying substance use, and exhibits determination to obtain psychoactive substances by almost any means. Also known as alcohol and drug dependence (World Health Organization 2012).

Changes to data collection/processing

There was significant change made to the coding of team types as part of the HISO review of the PRIMHD Codeset. This change was made on 1/7/2014 to all data in PRIMHD from 1/7/2008 onwards. Additionally the Ministry of Health has recently undertaken a review of all standard definitions used in our PRIMHD publications and reports. This has resulted in a slight change to some of the tables in this spreadsheet.

This means that data extracted before 1/7/2014, held in previous publications in this series, should not be compared to data tables containing team type variables. Furthermore caution should be used when comparing data extracted before 1/7/2014 to any of the other tables. The caveats under each table should be taken into consideration before any comparison is made.

Data provided by

Ministry of Health

Dataset name

Mental Health and Addiction: Service use 2011/12


Import & extraction details

File as imported: Mental Health and Addiction: Service use 2011/12

From the dataset Mental Health and Addiction: Service use 2011/12, this data was extracted:

  • Sheet: table8
  • Range: C5:V19
  • Provided: 300 data points

Dataset originally released on:

December 19, 2014

Method of collection/Data provider

Data is sourced from the Programme for the Integration of Mental Health Data (PRIMHD).