Main reasons for New Zealand businesses to use social media
2018, % of businesses
| Response | % of businesses |
|---|---|
| Directing customers to our website | 23% |
| Generating leads | 22% |
| Transacting sales | 7% |
| Receiving feedback from customers | 20% |
| Keeping customers up-to-date on our products and services | 31% |
| Don’t have a website so social media is our main presence online | 7% |
| My business doesn’t use social media | 47% |